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Trust and Exceptional Customer Service | Transforming Your Membership's CRM Experience

In the landscape of membership organisations, Customer Relationship Management (CRM) systems have become an indispensable tool, enhancing member engagement, streamlining operations, and improving data...

Chaos to Cohesion | The Art of Data Migration

Discover the key elements of data migration in this comprehensive guide. From data governance and assessment to cleansing, profiling, mapping, and testing, learn how to navigate the complexities of th...

3 Simple Ways a Modern CRM System Can Help Increase Quality Customer Interactions

Increasingly, we are seeing data and integrations drive key business decisions to ensure that marketing and other activities are suitably, responsibly, and effectively targeted. For most organisations...

ChatGPT: Proceed with Caution

ChatGPT is undoubtedly an incredibly impressive tool. Artificial intelligence has been considered in some form for close to 100 years. In 1935, Alan Turing suggested what computers could achieve and l...

Mastering the Handover | Ensuring a Smooth Transition from Project Delivery to Account Management

Our approach is comprehensive and client-centric when it comes to ensuring a seamless transition for clients from project delivery to ongoing account management and support. To begin with, we recogni...

Digital Transformation | The Risks, The Costs, and The Benefits

In the swiftly evolving digital era, survival isn't about the survival of the fittest; it's about the survival of the most adaptable. To thrive in this landscape, businesses must keep pace with techno...

8 Steps | Prepare Your Not-for-Profit for a Successful Digital Transformation Journey

A comprehensive guide to digital transformation for not-for-profit organisations, emphasising its necessity in the modern landscape, outlining eight crucial steps for a successful digital transformati...